Refund Policy
Thank you for shopping with us! Your satisfaction matters greatly. Please review our refund policy below.
Physical Products (Books, T-Shirts, Coffee Mugs, Mouse Pads, Coasters, Stickers):
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Returns & Exchanges:
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Items may be returned or exchanged within 30 days of receiving your order.
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To be eligible, products must be unused, unwashed, undamaged, and in the same condition as received. Books must be free of markings or damage.
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Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.
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Damaged or Incorrect Items:
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If an item arrives damaged or incorrectly shipped, please contact us within 7 days of delivery. We'll cover return shipping and send a replacement or issue a full refund promptly.
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Digital Products (eBooks, PDFs, Digital Downloads):
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Due to their nature, digital products are non-refundable.
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If you experience issues accessing or downloading your digital purchase, please contact us immediately for assistance.
Refund Process:
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Once we receive your returned item(s), we will inspect and notify you about the status of your refund.
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Approved refunds will be processed to your original payment method within 5–7 business days.
How to Initiate a Return or Exchange:
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Email us at [your customer service email] with your order number and details regarding your return or exchange request.
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We'll respond with instructions on how to proceed.